Got Comments?
We love hearing feedback on things we are doing well and things we can do better. If there are interpersonal issues, we aim to keep the principle that is given in Matthew 18 where we go to the person involved directly in the first instance.
The full process for giving compliments, feedback, complaints and working through issues is outlined on our feedback policy.
If your brother or sister sins, go and point out their fault, just between the two of you. If they listen to you, you have won them over. But if they will not listen, take one or two others along, so that ‘every matter may be established by the testimony of two or three witnesses.’ If they still refuse to listen, tell it to the church; and if they refuse to listen even to the church, treat them as you would a pagan or a tax collector.
Matthew 18:15-17 (NIV)